Expert Apple & PC Computer Repairs in Southampton
Hero Tech Support are different to other computer repair companies. We offer FREE pick up, FREE diagnosis and FREE drop off at your doorstep. Making your computer repair as convenient as possible.
Computer Repairs in Southampton and across Hampshire
We repair and service all makes and models of Apple, PC and laptop computers in Southampton. Broken laptop screen? Charging or overheating problem? Not a problem for us!
Even when you take every precaution to avoid liquid damage with your computer, accidents happen. Your pet might knock over a cup of tea or some guests might have had one too many. We know it is incredibly frustrating, but do not lose hope! Sometimes with a bit of cleaning magic your computer can come back to life. Our experienced technicians know what to look out for and will do their best to reverse the damage. If all else fails we can help get your precious data then we can replace the damaged parts or give you advice on a new machine.
SSD upgrades/ slow computer fixes
Computers can slow down. You can install lots of software to help, but a lot of the time it will keep happening. We can help with a more permanent solution. Sometimes erasing the entire computer can help (don’t worry we’ll help make sure you keep all your stuff!). But a lot of the time installing a fancy new Solid State Drive will breathe fresh life in to your computer and you’ll be left wondering why you ever wanted a new one. We have performed this upgrade for many clients and every single one has been blown away by the improvement. Not to mention they are also getting cheaper every day.
Antivirus removal and alternatives
Security is on most peoples minds at the moment. With scams and phishing attempts at an all time high we understand peoples concern, but we can help put your mind at ease. We can advise you on your current security, or come up with an entirely new setup based on your needs. Not only that but also we can help remove anything malicious that might have made its way in to your computer already. No-one should feel concerned when using their computer, let us take that weight off your shoulders.
Your data is precious. We have all lost data in the past. Something may have stopped working on your PC that makes you think the data is gone, or something was accidentally deleted. In most cases we can help get your stuff back. We use special software that will dig around and find almost anything that has been lost. Then if we can’t get what you need back, or your device is physically damaged, we are partnered with OnTrack Data recovery specialists that can go that step further.
As much as we like helping to keep your older devices running, sometimes you need to buy a new piece of kit. Even though there are more services out there than ever before that make migrating from one device to another super easy, it doesn’t always work the way you expect. We can help get everything moved over and get your new device set up in the way you are used too. We will also help clear out the cobwebs and advise on your current setup.
Virus / malware
Even the most switched on users computers can become infected. Knowing the difference between trustworthy and scam software can be tricky, but with a little guidance you can be confident while browsing online. We can help scan for anything naughty that might have made its way on to your computer while helping to safeguard from future security risks. We also offer sessions for kids to help them be more vigilant while surfing the web.
Vintage Apple repair
Apple computers have a reputation for lasting a long time. But what if something goes wrong when it’s a little older? For right or wrong, Apple do not service computers that are over 5-6 years in age. The term they give them after this amount of time is ‘Vintage’. Well we don’t think they are vintage at this age, in fact we have helped with Macs that are over 10 years old! We have access to a wealth of older parts and have fixed hundreds of Macs that Apple would have refused. We will only give you honest advice and if buying a new computer is the right thing, we will tell you. But if you can keep your Mac going for years to come, why wouldn’t you?
Even though you are very careful with your computer, things can go wrong. The most important thing on your computer is your data. Let us help you make sure that you will never lose anything again. Whether that’s to a hard drive plugged in to your computer or to a cloud service, or both! Don’t let data loss be the reason you start backing up, get ahead of the game and get set up right.
We offer a 6 month warranty on your computer devices after we repair them, starting when we deliver it back to you.
Request a computer repair quote today!
Simply complete our contact form with a few details about your computer problem and tell us your location, we’ll call or email you back with FREE advice and arrange to collect your computer for repair. We operate on 35 mile radius from Southampton.
I wish to thank Stewart for his professionalism and knowledge in assisting me with various computer problems which I experienced. Stewart visited me in a rapid response to my request for help and explained in a patient way what needed to be done and he put things right quite quickly. I would recommend Stewart anyone experiencing any sort of problem with their computers as he will provide you with a very good and reliable service.
I am very confident in recommending Stewart at Hero Tech Support. He has helped me with several problems with my computer, mainly untangling my Lightroom catalogues. I would have no hesitation in asking for his help again and to recommending him to friends, in fact I have already done that.
Fantastic Service! I was recommended Stew, from Hero, by an employee at the Apple shop. They recommended him as it turned out Apple said they couldn't repair my MacBook pro. Stew from Hero was quick to respond, answered all my questions, sourced the part and repaired it within my short timeline. Cant recommend highly enough.
Recommend to anyone! Picked up my MacBook Pro from my house, managed to save it after I spilt coke on it, and dropped it back to work, quality service wouldn’t use anyone else.
Did what I needed, for a price I was happy with. The service was great and hands down better then the apple shop.... whom I went to first. Hero all the way.
We have worked with Stew on several projects involving desk top and lap top computers. He has brillant mastery of hardware and software. His work is excellent and reliable. No hesitation in recommending him to friends.
My gaming pc wasn't working so I put in my problems and over a few emails he advised me what to do and in 30 mins my pc was working perfectly. Will definitely recommend to my friends and others who need help.
Stewart is obviously very knowledgable about Apples having worked in the store for about 8 years. His charges are very reasonable and on top of all that he is a very nice guy. I would highly recommend him to any future clients.