Why is my Xbox One so slow?

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Why is my Xbox One so slow?

If you’re having problems with the speed of your Xbox One when it’s online or if you’re having issues with it offline and in general, take a look through our top tips for speeding up your Xbox and see which ones might work best.

Slow connection

If your broadband works just fine in the house but your Xbox One is running slow, the first step would be move it closer to the router, but you can keep it where it is if you connect your router to your Xbox via Ethernet cable. Ethernet cables are very cheap and can be brought in ridiculously long lengths, so no worries if your routers downstairs. Just run the lead along the skirting board or under the carpet or flooring if it is possible to do so.

Don’t want to run a lead? Purchasing a WiFi booster box and positioning it about half way between your console and your router should increase connection without the mess.

See our Game Console Repair Service

Clear Cache

Clearing your cache is the act of deleting temporary data that your Xbox has picked up through its day to day running, unfortunately this can’t be done through the menus so you’ll have to follow the steps below to physically reset your Xbox One

  1. Save your game and turn the console off
  2. Unplug the power cable from the back of your Xbox
  3. Wait 5 minutes to allow Cache to clear
  4. Plug the power cable back into your Xbox One
  5. Turn Xbox on after 5 minutes
  6. Cache will be clear and hopefully your Xbox will run smoother and faster

Storage full

If you’re running your Xbox One with a full or nearly full hard drive, it may cause issues in performance. Try deleting old games or apps that you don’t use any more to try and speed things along. Chances are, you’ve already tried that. But with the size of the games being released now you just can’t store the stuff you use without filling up your console. If this is the case, looking into replacing the hard drive or buying one of the many external hard drives or Xbox One data banks.

  1. You can use any external hard drive to bulk up the storage on your Xbox by following the steps below:
  2. Turn on your Xbox One
  3. Plug in an empty external hard drive via usb
  4. When the on screen pop up appears, select format storage device (this will delete everything
  5. still on your storage device)
  6. Enter a name for the external hard drive
  7. Select ‘install new things here’ to automatically divert new files onto the external hard drive
  8. Select format storage device
  9. Your Xbox one will now move new games and apps onto the new storage device.

To move existing files onto your external hard drive, follow the steps below:

  1. Go to settings on your Xbox One main menu
  2. Go to the System tab
  3. Select storage
  4. Navigate over to the right to select the drive to move content from.
  5. Select Transfer
  6. Choose Select All, or if you don’t want to move everything, go through and select individual files.
  7. Click Move Selected
  8. Select your External hard drive
  9. Press Move to start transferring data.

Talk to a games console repair specialist

If you are unsure with any of this or still have problems after trying out these tips, get in touch with us here at Hero Tech Support for free console advice.

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Greg Doulton

Greg Doulton

Greg is an Apple repair specialist and has wealth of knowledge within the industry. Follow the blog for more news and tips.

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